SUNE SOLUTIONS - CUSTOMER RELATIONSHIP MANAGEMENT

An all-in-one place for insightful customer data and purchase behavior. Engage your customers and drive repeat business through targeted email and SMS campaigns — all designed and customizable for your franchise needs and goals.

E-commerce solutions

WHY SUNE SOLUTIONS CUSTOMER RELATIONSHIP MANAGEMENT?

Smart Customer Segmentation

Our precise customer-grouping solution enables you to tailor promotions, rewards, and engagement strategies based on customer attributes and custom events they perform.

Multi-channel Marketing

A seamless approach keeps customers engaged and drives repeat sales through push notifications, emails, and in-app messages — all managed from a centralized platform!

Customer Profiles with Real-Time Insights

Our dynamic CRM ensures personalized engagement based on real-time customer activity with tracked attributes, behaviors, and engagement history.

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Other Characteristics

Event-Based Engagement & Promotions

Trigger promotions and special offers based on customer actions, such as purchases and other custom events to enhance engagement and encourage repeat business.

Data-Driven Dashboard & Analytics

Access a powerful dashboard featuring key performance metrics and customer insights, as well as campaign analytics which empower you in smarter decision-making and business optimization.

Seamless Multi-App Connectivity

Easily integrate and manage multiple franchise apps within a single, responsive CRM platform to ensure smooth data synchronization and enhanced business oversight.

How It works

1
Sweet Workshop

Set up & Integrate Your Product With SUNE CRM

Have your website and mobile app built tailored to your needs, and integrate them with SUNE CRM, along with other necessary components. As your customer base starts to grow larger, so does your CRM and its data about customer attributes, custom events, and more.

Group Your Customers & Broadcast Targeted Campaigns

Group your customer base into various segments — as many and complex as your business goals need — using the distinct, in-built filtering parameters on our CRM. Design and target your campaigns to your customer groups for effective marketing and enhanced campaigning experience.

2
Sweet Workshop
3
Interactive Lesson

Performance Reports, Analytics, & Growth

Monitor your campaign performance in real-time, and use insights to tweak targeted groups and campaign content, for more optimized marketing strategies. Our automated marketing is sure to keep your customers engaged and empower your business to reach greater heights.

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