SUNE SOLUTIONS - WHATSAPP ORDERING

Make ordering as simple as sending a message with our WhatsApp- ordering solution — fast, convenient, and always accessible. Connect with your customers directly, streamline order processing, and boost overall engagement with real-time communication!

E-commerce solutions

WHY SUNE SOLUTIONS WHATSAPP ORDERING?

Convenient & Familiar Interface

Ordering via a familiar platform like WhatsApp feels natural and effortless, making the process quicker and more accessible, thus leading to leads to higher adoption rates and customer satisfaction.

Faster Repeat Orders & Re-engagement

With saved order history, customers can quickly reorder their favorites with a single message. Automated reminders for abandoned carts or special promotions encourage repeat business.

Integrated Payments & Secure Transactions

Secure transaction links or QR codes provide a hassle-free checkout experience, thus eliminating extra steps in the payment process, which improves conversion rates and enhances user convenience.

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Other Characteristics

Automated Yet Human-Assisted Support

AI chatbots handle routine queries and common steps, while live agents step in for complex requests. This hybrid system ensures fast, efficient, and personalized customer service.

Real-Time Order Tracking & Updates

Customers receive instant confirmations, estimated prep times, and live tracking links through automated notifications to keep them informed without the need for manual checks.

Seamless Menu Navigation & Customization

An interactive chat menu guides customers through item selection, add-ons, and special requests. Quick replies streamline the process, ensuring a smooth and personalized ordering experience.

How It works

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Sweet Workshop

Launch Your WhatsApp Ordering in No Time

Easily integrate your WhatsApp Business account with your menu, POS, and payment gateway systems. Our system automates responses, synchronizes orders in real time, and provides a smooth ordering experience for your customers.

Turn Chats into Orders Instantly

Customers browse, personalize, and place orders seamlessly through WhatsApp. Automated replies handle common queries, while live agents step in when needed, ensuring a fast and hassle-free process — our POS, KDS, and delivery tracking take care of the rest!

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Sweet Workshop
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Interactive Lesson

Track, Optimize & Keep Customers Coming Back

Orders are processed instantly with real-time tracking, secure payments, and automated confirmations. Built-in analytics help you refine operations, engage customers, and drive repeat sales effortlessly.

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